We appreciated that they contacted us at the end of each day so we knew what was happening the next day. We also appreciated Kevin's attention to detail. Sincerely, Jim & Karen M.
I have a pile of invoices from various companies I have used here and have to exclaim big time on the crew:
They have great positive attitudes, they don't waste time, they stay off their cell phones but for business regarding my work (nobody else does that). They work HARD and they have good suggestions on what the finished work should be for my use- helpful, wow! They turn off the lights, clean up their messes, and are still pleasant and downright good folks.
I was very satisfied with their use of top quality materials, their attention to finite details, their recommendations and suggestions of options for certain specific alternatives to accommodate my needs and to adhere to the VA/ ADA requirements. When in doubt they would ask for my opinion and/or preference, which they then would always do their utmost to meet.
Your customer service is outstanding! I cannot thank you enough for working us into your busy schedule to fix our bathroom floor. It made our family visit so much nicer. Our mom had a wonderful 90th Birthday. Thank you thank you thank you!
You handled the installation of our carpet at our house at Red Mountain. I just wanted to say thank you for a job most excellently done in all ways! Your professional, on time, and made sure we were satisfied with the job. We were impressed and you are to be commended. We will use your services again.
We want to thank you and your great team for all the hard work you did for us. We could not be more pleased with the outcome. The rock you supplied was a godsend.
We hope to see you soon to get the floor in the family room done.
Again, thank you and your guys for a wonderful experience.
Cliff, thank you so much, to you and everyone for all your help! It meant so much to me.
My Best to all.
Great Company! Cliff runs a great business with several well qualified people. His jobs are always done in a timely fashion, and they are known in the Tri Cites as being an extremely reputable and trusted company! All of his projects are well orchestrated from start to finish. No project to big or too small! Highly recommend them!
Dave and Cliff from Cliff Thorn Construction have been a great company to partner with here in the Tri-Cities. We've done several jobs with them renovating bathrooms of varying sizes and scale, yet their attention to detail and timely delivery of a top-notch product has been consistent throughout. Their staff is friendly and knowledgeable and will help you see your project through completion. I would highly recommend giving them a call.
We used CTC after we returned from a short vacation to find out home flooded from a failed toilet mechanism. CTC arrived before everything was dried out to access the reconstruct. Options were discussed for upgrades considering insurance coverage and the work was scheduled. The work was completely professional with as little disruption to our day to day living as possible.
This reconstruct required stripping our home to the sub floor, removing cabinets, removing & replacing carpets, tile and laminate wood flooring.
The level of skill for all was extraordinary in all areas but especially in areas where the design suggestions they offered added to the overall end results. The quality of the trim work with flooring tile, backsplash tile & design and wood trim were essential to the final result.
Cliff Thorn of CTC Construction has completed 2 major remodeling projects for me in the past 2 years. I am gone for extended periods of time and truly need a contractor that will assure work is done professionally and timely even though I am absent. Each project is important to Cliff, and if there are any issues that need additional attention, he assures his team addresses them in a very timely manner. He even made time to accompany my property manager during a walkthrough of a property he remodeled the previous year to see if there were any problems (there were none). He is a contractor whom I would absolutely recommend if you want a reliable and trustworthy contractor who cares about doing the job right the first time.
Cliff Thorn Construction did a major renovation of my home. The quality and service were very, very good and workers were courteous. The company realized the extent of our inconvenience (we lived in the home during renovation) and worked to minimize the difficulties. I would recommend Cliff Thorn Construction without hesitation.
As a realtor I have used Cliff Thorn Construction for many projects. from small inspection repairs to major kitchen & bath remodels. Every client I have referred to them has been very happy with the work, staying on schedule and on budget!
Cliff Thorn Construction is very professional from top to bottom! I was given very clear options regarding my project to help my wife and I choose the best path for our taste. The project started and finished as expected. They respected our property making sure they protected furniture, flooring and walls and showed the same on the outside of the house that was affected. I would recommend this company to anyone.
A much belated "thank you" for fixing the loose tile from a previous restoration/ installation... well done. It was especially appreciated since I waited so long to ask for the follow up. Thanks again... You guys are great!